What is the process for purchasing an account?
  • Create an account on our website.
  • Choose the desired product(s) for purchase.
  • Payment via Stripe.
  • Receive your account details instantly via email.
  • In case you encounter difficulties accessing your account details, feel free to contact our online support at any time.
What information will be provided to me after the purchase?
  • Account Username
  • Account Password
  • Email Address Linked to the Account
  • Password for the Associated Email Account
What is the estimated delivery time for account purchases?

Upon confirmation of payment, all accounts are typically instantly delivered to you. However, during periods of high demand, there might be occasional delays of up to 24-48 hours. Rest assured, we strive to expedite the delivery process as quickly as possible.

How can I get in touch with the SMURFKINGS team?

You can contact us via Live Chat on Website, Discord, or Email us: at [email protected] Visit the Contact Us page for more.

What payment methods are accepted?

We use STRIPE Payment Gateway.

What should I do if I receive incorrect credentials for my purchase?

If you happen to receive incorrect credentials, which is an extremely rare occurrence, we encourage you to reach out to us immediately. Rest assured that we will respond promptly and take swift action to rectify the situation.

How can I change the email associated with my Steam account?
  • Access the Steam client and navigate to the Settings section.
  • Choose the option labeled “Change Contact Email Address.”
  • Opt for the selection “Email an Account Verification Code to…”
  • Steam Support will send an email to the address linked to your Steam account.
  • Sign in to the provided email account and copy the code provided by Steam.
  • Enter the code and select “Confirm.”
  • Enter your email address and click on “Change Email.”
Why am I unable to use the Community Market with my account?

To access the Community Market, the account must have a purchase history of at least 30 days but no more than a year. Additionally, Steam Guard must be enabled for a minimum of 15 days. Please be aware that redeeming a wallet code does not provide access to the Community Market.

Why am I experiencing difficulties adding friends to my CSGO account?
  • To become eligible for the Community Market, you can fulfill one of the following criteria:
  • Adding a minimum of USD 5 or more to your Steam Wallet.
  • Purchasing game(s) from the Steam Store with a total value of USD 5 or more.
  • Adding a Steam Wallet card worth USD 5 or more to your Steam account.
  • Purchasing a Steam gift from the Steam Store with a value of USD 5 or more. (Please note that receiving a Steam gift from a friend does not count towards eligibility.)
Where can I find the details that were sent to me?

Once you have registered on our website, the credentials will be sent to the email address you provided during the registration process. In the event that you do not receive the credentials in your inbox, we kindly advise you to check your junk or spam folder as they may have been filtered there.

Do you utilize any form of cheats in your accounts?

We maintain a firm stance against hacks or any form of unfair practices within the game. It is our commitment to ensure that all the accounts we provide are clean and have been safely boosted under stringent supervision.

Is it possible to obtain a refund once I have successfully purchased an account?

Please note that once a purchase has been made, refunds are not provided as a policy. Please visit our Terms of Services.